Customer service

Sistem preluare tichete, urmarire SLA, raportare, trasabilitate, statusuri clienti.

Alte module care te-ar putea interesa


Project Management

Gestiunare proiecte multiple, sarcini, actiuni, calendar activitati, GANTT, KANBAN.

Human Resources

Pontaj, administrare obiecte inventar, concedii, evaluare angajati.

Quotation & Negotiation

Proces automatizat, predictibilitate rata castig, urmarire proces vanzare. Contractare si facturare.


Urmarire contracte, valori, recurenta, vanzari spot, alerte expirare, discounturi in cascada.


Mai aprope de Clientii tai prin intermediul Facebook, Instagram, Google, Youtube si Linkedin.

IT Resource Monitoring

Monitorizeaza-ti uptime servere, site-uri, servicii web, blacklist IP-uri. Seteaza alerte prin email/sms.

Integration with Online Stores

Ai la dispozitie API si module pentru a sincroniza informatiile cu magazinul online.


Marfa, servicii, proiecte. Simpla sau recurenta. Facturare EDI. Statusuri. Incasari. Automatizari. Integrari.

Multiple Opportunity Sources

Canale multiple de atragere clienti gestionate intr-un singur loc. Crestere predictibila.

Email Marketing

Administrare liste, campanii si rapoarte. Gratuit in limita a 50.000 adrese email.

Client Profiling

Companii, institutii, consumatori. Profile complete B2B, B2C & B2G. Segmentare.
Administrare Produse & Servicii

Product & Service Management

Administrare produse, servicii si gestionare stocuri

Electronic data interchange

The EDIconnect business platform is, in a broad sense, a B2B solution based on EDI technology that supports the integration, synchronization, collaboration, and electronic exchange of commercial/financial documents (purchase orders, delivery notes, invoices) between business partners.

Pipeline CRM [multiple] – super 360 reports

Pipeline CRM is a term used to describe a system for tracking everyone in your sales pipeline. This term can be translated as sales funnel, sales channel, sales pipeline, and CRM itself is an abbreviation for Customer Relationship Management. Even though potential clients in your pipeline may not yet be clients, they need to be tracked in the same way. CRM systems are typically digital, functioning through software stored on a laptop or computer, or through a website dedicated to the task. In the case of a sales team, CRM data is often stored in a centralized location and accessible to all team members, even if they are in a remote location. How does CRM work? The key to unlocking sales is to build a strong relationship with your client. This builds trust and allows the client to start understanding the benefits of the products and services you offer. Similarly, you will learn each client’s needs and requirements, and you will be able to tailor your offers and responses to match them. A CRM system will allow you and your business to store information about each client in a database. These are more than sales information, such as previous orders, etc. – it’s information about the client themselves. This can include their likes and dislikes, the best way and time to contact them, what they are looking for in the future, any special requirements they have, and so on. It can also keep track of when they contacted you and ...

Lead Management

Audit of lead capture & qualification, opportunity identification, sales process and contracting.

Profil Client 360°

Ofertare perfecta, personalizare, predictibilitate comportament Client.

De ce sa platesti pentru un CRM cand il poti incerca pe acesta GRATUIT si profita la maxim de beneficii?

  • Ai 365 zile in care sa: cresti productivitatea agentilor de vanzari cu 47%;
  • Obtii predictibilitate in vanzari si cash-flow; semnezi mai multe contracte;
  • Obtii control in cadrul companiei; ai trasabilitate….
Tarife CRM - Utilizare gratuita
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