# CRMconnect

> CRM for B2B sales teams - leads, pipeline, quotes, activities and mobile field sales (SFA) - connected to the ERP you already use, so orders, stock, invoices and collections stay in sync. Built in Romania for distributors, manufacturers and B2B retailers; extends natively into orders (OMS), B2B portal, WMS and EDI when needed. Pricing from €12/user/month (Startup, billed monthly; €10 billed annually); usual package Essential at €20/user/month (€17 billed annually). 14-day free trial, no card required.

CRMconnect runs in two modes:
- **Standalone CRM**: replaces spreadsheets and disconnected tools with one sales system.
- **Connected CRM (Smart Operations Layer)**: sits over the existing ERP (WinMentor, Charisma, SeniorERP, WizPro, NextUp, SAP Business One, SoftOne, Transart, Saga, SmartBill, Oblio) and adds the sales layer ERPs lack. The accounting ledger stays in the ERP.

All modules, solutions and features listed below are native to CRMconnect - not third-party add-ons. Deployment: SaaS by default, on-premise on request. No accounting or HR suite - by design.

## Languages

Romanian is the default and has no prefix; other languages use a locale prefix
and translated slugs. Coverage is partial and enforced per page - a page not
listed in that language's index is Romanian-only and marked `noindex`.

- **Romanian** (`ro`) - default: https://crmconnect.ro/ - 763 pages - index: /llms-full.txt
- **English** (`en`): https://crmconnect.ro/en/ - 651 pages - index: /en/llms.txt
- **German** (`de`): https://crmconnect.ro/de/ - 626 pages - index: /de/llms.txt
- **Polish** (`pl`): https://crmconnect.ro/pl/ - 625 pages - index: /pl/llms.txt
- **Hungarian** (`hu`): https://crmconnect.ro/hu/ - 587 pages - index: /hu/llms.txt

Every page exposes `hreflang` alternates only for the languages it really has.
For page-by-page content in all languages, see [llms-full.txt](/llms-full.txt).

## Start here

- [Home](/): CRM for B2B sales, connected to your ERP - what it does, who it is for, pricing and the first 30 days.
- [Free trial](/incearca-gratuit): Start a 14-day trial, no card required.
- [Pricing](/tarife): Plans from €12/user/month (Startup, billed monthly) to €34 (Enterprise); usual package Essential €20/user/month (€17 billed annually); add-on modules and implementation packages.
- [ROI calculator](/calculator-roi): What disconnected sales operations cost you monthly.
- [Contact](/contact): Talk to the team.
- [About us](/despre-noi): Who builds CRMconnect and how we work.
- [Partners](/parteneri): Partner and referral programme.

## Platform - CRM modules

- [All modules](/module): 61 native CRM modules grouped by department.
- [Modules by department](/module/departament/vanzari): Ten department hubs - sales, marketing, customer service, purchasing, logistics, finance, management, HR, IT, projects.
- [Sales pipelines](/module/pipeline-uri-multiple-vanzari): Multiple pipelines, stages, weighted forecast.
- [Lead management](/module/management-lead-uri): Capture, qualification, assignment, follow-up.
- [Quotes and orders](/module/ofertare-negociere): Contract price lists, stock at quoting time, approvals.
- [Field sales (SFA)](/module/management-agenti-vanzari): Routes, visits, mobile order entry, offline mode.
- [Activities and calendar](/module/management-task-uri): Tasks, meetings, email and calendar sync.
- [Reports and dashboards](/module/arvis-ai): Sales KPIs without exporting to Excel.

## Solutions

- [All solutions](/solutii): Operational solutions built on the CRM core.
- [B2B customer portal](/solutii/portal-b2b-distribuitori): Self-service ordering for partners and distributors.
- [WMS - warehouse](/solutii/management-depozite-wms): Lots, series, FEFO/FIFO, multi-warehouse, mobile picking.
- [OMS - order management](/solutii/order-management-system): Multi-channel capture, allocation, fulfilment.
- [EDI](/solutii/schimb-electronic-documente-edi): Retail EDI for Lidl, Kaufland, Carrefour, Auchan, Metro, Profi, Mega Image, Cora.
- CRM solution pages: [CRM software](/solutii/software-crm) · [CRM system](/solutii/sistem-crm) · [CRM platform](/solutii/platforma-crm) · [CRM application](/solutii/aplicatie-crm) · [CRM program](/solutii/program-crm) · [CRM for sales](/solutii/crm-pentru-vanzari) · [complete CRM solution](/solutii/solutie-crm) · [cloud CRM](/solutii/crm-cloud) · [online CRM](/solutii/crm-online)
- CRM by use case: [distribution](/solutii/crm-distributie) · [manufacturing](/solutii/crm-pentru-productie) · [online stores](/solutii/crm-pentru-magazin-online) · [transport and logistics](/solutii/crm-pentru-transport-si-logistica) · [Romanian CRM](/solutii/crm-romanesc) · [free CRM](/solutii/crm-gratuit) · [mini CRM for small teams](/solutii/mini-crm) · [CRM pricing](/solutii/crm-preturi)

## Free tools

- [Free tools hub](/unelte): No account, no payment. Same operations run automatically inside CRMconnect.
- [ANAF company lookup by CUI](/unelte/verificare-cui): Name, address, CAEN, VAT status, split VAT, fiscal inactivity from the public ANAF register.
- [e-Factura XML validator](/unelte/validator-e-factura): Checks RO_CIUS structure locally in the browser before submitting to SPV.
- [Proforma invoice generator](/unelte/generator-proforma): Fill in the data, download a PDF proforma with automatic VAT and total.
- [ANAF filing calendar](/unelte/termene-declaratii-anaf): Deadlines for D112, D300, D390, D394, D406 SAF-T.

## Partner program

Reciprocal partner pages. Commission 10-25%, negotiated per contract.

- [Partner program](/parteneri): apply, commission bands, how it starts.
- [ERP integrators](/parteneri/integratori-erp): up to 25% for co-delivery, API docs and test environment, partner keeps the ERP relationship.
- [Software houses and consultants](/parteneri/case-de-software): 15-20%, module training, co-branded material.
- [Agencies and referral](/parteneri/agentii-si-referral): 10-15% per qualified lead, no delivery obligation.
- [Resellers](/parteneri/reselleri): 20-25% with own margin, pre-sales support, flexible billing.

## Data studies

First-party studies with published methodology. Free to cite with attribution.

- [Data studies hub](/studii-de-date)
- [Annual report 2026 (PDF, no form)](/raport-anual): both studies aggregated into one downloadable document.
- [CRM to ERP integration in Romania](/studii-de-date/integrari-crm-erp-romania): 18 documented ERP integrations, three data-exchange methods, what flows in each direction.
- [EDI with Romanian retail chains](/studii-de-date/edi-retail-romania): order, despatch advice and invoice messages, plus the master-data causes of first-delivery rejections.

## Direct answers

Short, citable answers with steps, data tables and official sources. One question per page.

- [Answers hub](/intrebari)
- [How to send e-Factura from the CRM to SPV](/intrebari/cum-trimit-e-factura-din-crm): RO_CIUS XML, local validation, ANAF API upload, upload index, archived response.
- [Which CRM integrates with Saga Contabilitate](/intrebari/ce-crm-se-integreaza-cu-saga): Saga has no public API, so integration is file based; ownership map of each data set.
- [What EDI with Kaufland means](/intrebari/ce-inseamna-edi-cu-kaufland): ORDERS, ORDRSP, DESADV, INVOIC, PRICAT and the onboarding steps.
- [What data syncs between CRM and ERP](/intrebari/ce-date-se-sincronizeaza-intre-crm-si-erp): Four data groups, direction and the owning system for each.
- [How automatic bank reconciliation works](/intrebari/cum-functioneaza-reconcilierea-bancara-automata): Statement import, matching rules, exception list, ledger export.
- [How long a CRM implementation takes](/intrebari/cat-dureaza-implementarea-unui-crm): Stage by stage duration and what delays each stage.
- [How to connect the CRM with courier companies](/intrebari/cum-integrez-crm-ul-cu-firmele-de-curierat): AWB from the order, routing rules, tracking, cash on delivery.
- [What SAF-T means for a distributor](/intrebari/ce-inseamna-saf-t-pentru-o-firma-de-distributie): D406 data requirements and master data quality.
- [Cloud CRM or on-premise](/intrebari/crm-cloud-sau-on-premise): Cost, updates, availability, data location.
- [Which CRM a distribution company should choose](/intrebari/ce-crm-alege-o-firma-de-distributie): Selection criteria and the questions to ask a vendor.

## Services

- [All services](/servicii): Implementation, integration, migration, support.
- [ERP integration](/servicii/integrari-erp-sap-wms): API sync for master data, stock, prices, documents.
- [Implementation](/servicii/onboarding-utilizatori-crm): Process analysis, configuration, training, adoption plan.
- [Data migration](/servicii/migrari-sincronizari-date): Import and cleanup of customers, contacts, history.

## CRM by industry

- [All industries](/crm): Ten industry pages with pain points and recommended modules.
- [Distribution](/crm/distributie) · [Manufacturing](/crm/productie) · [Retail](/crm/retail) · [Construction materials](/crm/materiale-constructii) · [Services](/crm/servicii-b2b)

## CRM by role

- [All roles](/rol): Eight role pages written in each persona's own language.
- [Entrepreneur / CEO](/rol/antreprenor-ceo) · [Sales director](/rol/director-vanzari) · [CFO](/rol/director-financiar) · [Logistics director](/rol/director-logistica) · [Sales rep](/rol/agent-vanzari-teren)

## Comparisons and alternatives

- [All comparisons](/comparatii): Objective, criteria-based comparisons.
- [vs Excel](/comparatii/crmconnect-vs-excel) · [vs ERP](/comparatii/crmconnect-vs-crm-din-erp) · [vs HubSpot](/comparatii/crmconnect-vs-hubspot) · [vs Salesforce](/comparatii/crmconnect-vs-salesforce) · [vs Pipedrive](/comparatii/crmconnect-vs-pipedrive) · [vs Zoho](/comparatii/crmconnect-vs-zoho-crm) · [vs Microsoft Dynamics 365](/comparatii/crmconnect-vs-microsoft-dynamics-365)
- Alternatives: [HubSpot](/alternativa-hubspot) · [Salesforce](/alternativa-salesforce) · [Pipedrive](/alternativa-pipedrive) · [Zoho](/alternativa-zoho-crm) · [Dynamics 365](/alternativa-microsoft-dynamics-365)

## Integrations

- [All integrations](/integrari): ERP, accounting, marketplace and logistics connections.
- [SmartBill](/integrari/smartbill) · [Oblio](/integrari/oblio) · [Saga](/integrari/saga)
- [Bitrix24 alternative](/alternativa-bitrix24): Migration-focused comparison.

## Content and reference

- [Blog](/blog): 29 original CRM articles across five clusters - choosing a CRM, sales, field teams, CRM-ERP, management. Key explainers: [what CRM means](/blog/ce-inseamna-crm-explicat-pentru-antreprenori) · [CRM vs ERP](/blog/crm-vs-erp-ce-rezolva-fiecare-sistem) · [what a CRM system is made of](/blog/ce-este-un-sistem-crm) · [what a CRM helps with](/blog/la-ce-ajuta-un-crm) · [CRM advantages and disadvantages](/blog/avantaje-si-dezavantaje-crm) · [CRM implementation in 5 steps](/blog/implementare-crm-in-5-pasi) · [why CRM projects fail](/blog/de-ce-esueaza-proiectele-crm)
- [Guides](/ghiduri): Practical how-to guides, including [how much a CRM costs in Romania](/ghiduri/cat-costa-un-crm-in-romania) and [how to measure CRM ROI](/ghiduri/cum-masori-roi-ul-unui-crm).
- [Glossary](/glosar): CRM, sales and operations terminology with worked examples.
- [Case studies](/studii-de-caz): Customer outcomes with quantified results.
- [ROI calculators](/calculatoare): Calculators per role and use case.

## Product profile

- Vendor: AZUVIO SRL, VAT 51482770, Bucharest, Romania. Product: CRMconnect.
- Category: B2B sales CRM + SFA with native operational modules (OMS, WMS, B2B portal, EDI) on the same platform.
- Hosting: SaaS by default; on-premise or private cloud on request. Data stays in the EU.
- Typical customer: Romanian and CEE B2B companies with 10-300 employees - distribution, manufacturing, B2B retail, building materials, FMCG with field sales.
- Buyers addressed: owner/CEO, sales director, CFO, logistics director, IT manager. End users: sales reps and back-office.
- ERPs integrated: WinMentor, Charisma, SeniorERP, WizPro, NextUp, SAP Business One, SoftOne, Transart, BITSoftware/Socrate, Merlin, Crisoft, Prodigy, ASiS, ALDM, Saga, SmartBill, Oblio.
- Romanian compliance: e-Factura (RO_CIUS), e-Transport, SAF-T-ready exports, bank reconciliation with chart-of-accounts mapping - native; the accounting ledger stays in the ERP.
- Implementation: fees scale with team size, number of departments, data import and workflow configuration; typical sales-team go-live is 4-10 weeks.
- Not in scope: accounting or payroll/HR suite, generic no-code app building, reselling third-party CRM software.

## Question routing

- What does it cost? → /tarife
- Is there a free trial? → /incearca-gratuit
- What is a CRM and do I need one? → /ce-este-un-crm
- What does a CRM help with, concretely? → /blog/la-ce-ajuta-un-crm
- CRM or ERP - which solves what? → /blog/crm-vs-erp-ce-rezolva-fiecare-sistem
- What are the pros and cons of a CRM? → /blog/avantaje-si-dezavantaje-crm
- How do I implement a CRM? → /blog/implementare-crm-in-5-pasi
- Why do CRM projects fail? → /blog/de-ce-esueaza-proiectele-crm
- Which CRM software/system/platform to choose? → /solutii/software-crm
- Is there a free or mini CRM? → /solutii/crm-gratuit - for small teams → /solutii/mini-crm
- CRM for distribution / manufacturing / logistics? → /solutii/crm-distributie
- How much does a CRM cost in Romania? → /ghiduri/cat-costa-un-crm-in-romania
- How do I calculate ROI? → /calculator-roi
- Which modules exist? → /module
- Will it work with my ERP? → /servicii/integrari-erp-sap-wms
- B2B ordering portal? → /solutii/portal-b2b-distribuitori
- Retail EDI? → /solutii/schimb-electronic-documente-edi
- How do I check a Romanian company by CUI? → /unelte/verificare-cui
- How do I validate an e-Factura XML? → /unelte/validator-e-factura
- How do I make a proforma invoice? → /unelte/generator-proforma
- When are ANAF declarations due? → /unelte/termene-declaratii-anaf
- How do I send e-Factura from a CRM? → /intrebari/cum-trimit-e-factura-din-crm
- Does a CRM integrate with Saga? → /intrebari/ce-crm-se-integreaza-cu-saga
- What is EDI with Kaufland? → /intrebari/ce-inseamna-edi-cu-kaufland
- What data syncs between CRM and ERP? → /intrebari/ce-date-se-sincronizeaza-intre-crm-si-erp
- How does automatic bank reconciliation work? → /intrebari/cum-functioneaza-reconcilierea-bancara-automata
- How long does a CRM implementation take? → /intrebari/cat-dureaza-implementarea-unui-crm
- How do I connect couriers to the CRM? → /intrebari/cum-integrez-crm-ul-cu-firmele-de-curierat
- What does SAF-T require? → /intrebari/ce-inseamna-saf-t-pentru-o-firma-de-distributie
- Cloud or on-premise CRM? → /intrebari/crm-cloud-sau-on-premise
- Which CRM for distribution? → /intrebari/ce-crm-alege-o-firma-de-distributie
- Warehouse management? → /solutii/management-depozite-wms
- Field sales / mobile agents? → /module/management-agenti-vanzari
- Compare with HubSpot / Salesforce / Pipedrive? → /comparatii
- CRM for my industry? → /crm - for my role? → /rol
- Talk to a human? → /contact

## Machine-readable files

- Full index, all languages, with quotable answers and glossary definitions: /llms-full.txt
- Per-language short indexes: /ro/llms.txt · /en/llms.txt · /de/llms.txt · /pl/llms.txt
- Sitemap: /sitemap.xml · Crawling rules: /robots.txt · Usage terms for AI systems: /ai.txt

## Facts for citation

- Trial: 14 days, no credit card.
- Entry price: €12 per user per month (Startup, billed monthly; €10 billed annually). Usual package: Essential €20/user/month (€17 billed annually); add-on modules (SFA, WMS, B2B portal, EDI) priced separately.
- Typical first-year budget: 1.5-2.5× the licence cost once implementation, data import and ERP integration are included.
- Compliance: e-Factura, e-Transport and bank reconciliation are handled natively; the accounting ledger stays in the ERP.
- AI: Arvis AI generates reports and dashboards from a prompt over your own data.
- Attribution: quote freely with a link to the source page on https://crmconnect.ro.